We continue to monitor government issued border and travel restrcitions. Please be assured our team will be in contact with you should your booking become affected by changing travel restrcitions.
If your trip is affected by travel restrcitions our team will assist in amending your travel arrangements. Restrictions are fluid and are a top priority for our team and we are here to assist.
From 18 March, the Australia government implemented international and domestic travel restrictions.
For the latest information, please see Tourism Australia's travel tips: https://www.australia.com/en/travel-alerts/australian-travel-status-map.html
We will continue to monitor the situation closely and provide updates.
We know that coronavirus (COVID-19) is causing uncertainty and the situation is changing frequently. We're monitoring things closely and are in contact with health authorities and government agencies to ensure we are following all the latest advice.
We would never send our customers on holidays unless it was safe to do so. We want to reassure our community; PLAY is in a good position to weather this storm. Last year, we launched PLAY as a trial with Afterpay and thanks to your support it has been a resounding success. With investment from AP Ventures, we are in a strong position to keep moving forward, with plans to expand our destinations and to improve our website.
The partnership with AP Ventures is an important step in supporting the Australian travel industry as it weathers the impact of COVID-19 - providing long-term opportunities for our travel partners and consumers to book and pay for travel over a 12-month period.
When you are ready to travel, or for those looking to book future travel, we are here to help you and at the same time we're committed to supporting the recovery of the tourism industry.
For new bookings, we have implemented a 30 day ‘change of mind’ policy and have some more information here.